Three days or 72 hours, though it can be stretched a little (by prior arrangement) if there are no bookings right after yours.
Yes. Minimum hire for warehouse pick-ups is $100. Minimum hire if you’d like delivery is $200.
Pick-ups and returns take place within Good Day Rentals’ business hours:
Other times and days by prior arrangement. Pick-up and returns must be booked in. For out of hours requests, an additional fee may be charged.
We are located at unit 33, 180 Fairbairn Road, Sunshine West. We are open by appointment only.
Finding us can be a little tricky - enter from Proximity Drive and go through the gates. We are 100m down on the right.
• Appropriate vehicle - covered vehicles only, such as vans and trucks
• Straps and/or ropes
• Blankets and fabrics to protect the items
You will need straps or rope to secure the items, even if they are going in the back of a van/truck.
We cannot provide these items so they must be brought with you. If you do not have an appropriate vehicle (including if your vehicle is too small) and accessories, we reserve the right to withhold your order. Withheld orders will not be refunded.
Pick-ups and returns take place within Good Day Rentals’ business hours:
Other times and days by prior arrangement. Pick-up and returns must be booked in. Collections/returns outside of our business hours may incur additional fees.
Yes, we do for orders over $200. If you’d like delivery, let us know the delivery location, dates and approximate times.
If your order is under $200 (but over our minimum order of $100) you can pick up from our warehouse.
We provide two hour delivery and collection windows. For example, we will deliver between 10am – midday. If you require a specific delivery time, an additional charge may be added to your order.
For wedding ceremonies, we usually deliver and set-up by 30-45 mins prior to your ceremony and pack up around 30-45 minutes after your ceremony to give you time to have photos and chat with your guests without people moving furniture. If you require more time, just let us know when you are enquiring.
No, delivery is an additional cost, calculated once we know what you would like to order, the quantities of those items, when and where to deliver, access to the site and the dates and times of your event.
We provide a two hour delivery window for most orders. If you want your order to arrive at a specific time, an additional fee may be charged.
For wedding ceremonies, we usually deliver and set-up by 30-45 mins prior to your ceremony and pack up around 30-45 minutes after your ceremony to give you time to have photos and chat with your guests without people moving furniture. If you require more time, let us know when you are enquiring.
Yes. Set-up and pack down is $100 per hour, for two staff. Please request set-up and pack down at the time of quoting.
For wedding ceremonies, set-up in included in the delivery fee.
We require detailed drawings, instructions, maps and photos for all set-up requests, so that we get it exactly right for you. We will ask for this about a month out from your event.
Normally yes, but not at present. We are in the middle of construction at the warehouse and so we cannot have viewings until that is complete, probably sometime in 2035!
Our website photos are very true to the real life products, and if you click on each product, you will find their dimensions and any other pertinent information.
If you have specific questions about a product, we are super happy to answer your questions on the phone 0426 848 376 or email us!
Cancellations due to rain or other annoying weather fall under our regular cancellation policy which you can view on our terms and conditions page, item 5.
Our cancellations policy can be found on our terms and conditions page, item 5.
Once the furniture is in your care (upon delivery or upon collecting from our warehouse), you are required to protect it from the elements. Leaving it outside without cover overnight is not recommended. You will be invoiced for damaged items at the full replacement cost, which can be a lot of money, so best to speak with your venue first about appropriate storage arrangements.
Furniture needs to be in the same condition as when you received it. We ask hirers to take precautions to protect furniture in their care from things like dreaded candle wax.
If a substantial cleaning job is required, you may be invoiced for the work.
Wedding arches and backdrops need to be free of all flowers and additions prior to collection or a cleaning fee may be charged.
Go to the Contact page and click on ‘Get a quote’. Fill in the form and we will get back to you within one business day.
Once you have received your quote, review it and make sure it’s what you want. Then let us know that you would like to go ahead with booking. We will send you an invoice for a 30% deposit (or if the event is less than one month away, for the full amount).
The balance is due 14 days from your event. We will be in contact about a month out with your final invoice and a link to our customer form to confirm delivery or collection times and other details.
Adding items to your order is no problem, if the items are available on your event date.
The short answer is no. The long answer is: when you pay your 30% deposit to secure your order, you are entering into an agreement with Good Day Rentals where we hold those items for you and not hire them to anyone else. If you decide you don’t want those items, they will still need to be paid for, as per our terms and conditions because we have most likely turned down other enquiries to hire them because they were on hold for you.
We are not monsters, just a small business trying to succeed so we trust you understand. We will try to assist you to choose the right things for your event up front and will allow changes in some circumstances.
A damage waiver is an industry standard 7% fee payable for each order to cover all costs related to the normal wear and tear to the hired equipment. The waiver doesn’t apply to any other damage. So if someone dances on a chair and it breaks (yes, this happens!) or if something ‘disappears’ from your event, you will be invoiced for the full replacement cost. For full details, refer to our terms and conditions.
Yes, you can find some common packages on our furniture hire page.
We can also create a package to suit your event. Email or call us to have a chat about your needs.
Yes, no problem. We have simply put together a few of the most common packages people might use to save you having to get out your calculator, but a package can be tailored just for you.
Yes, we can! We have a range of styling packages from helping you to bring your ideas together cohesively, right through to full event styling, design and planning.
Get in touch and we will meet for a no-obligation discussion. Take a look at our styling + planning page for more information.
Yes, however you will also need to cover the fees (2.6% plus $0.30 fee; e.g., 2.6% of $500 = $13 + 0.30 fee = $13.30) . Let us that you would like to pay by card and we will enable that on your invoice.
Yes, we often do. Please send us an email (email@example.com) with:
• Pictures of the item
• Item location
A labour fee covers the labour required to prepare, pack, load, unload, check, clean and store our items. It is charged on bigger orders.